This project I want to tell you about is located in Muskoka – Canada’s most famous cottage country. It’s a four-storey, luxury condo development called The Waterfront at Grandview. One of eastern Canada’s largest developers built this project and it was our first time working with them. This project is comprised of three towers and a pool house. Together, our CAD Technician Selma and our Account Manager Michelle worked closely with the client and each other to deliver the project’s needs. (visual of the project and photos of Selma and Michelle)
In this case, the developer contacted us already having thoroughly researched our company and product line. And I think Michelle and Selma can attest that the client’s detailed preparation made a huge difference in getting this project finished on time and budget.
In fact, by the time Michelle spoke to Grandview, they already knew they wanted our siding planks in light cherry and light walnut finish on their buildings. They put in their order request and Michelle and Selma were able to get to work immediately. Michelle, as Account Manager, is client facing while Selma works in the background putting together CAD drawings and materials lists to ensure the right materials, in the right quantity, are shipped to the jobsite.
This particular client also wanted to have one of our reps train their installer on-site. Michelle made the arrangements for this, and the project is now nearing completion.